Maximizing SME Engagement- How to Recruit, Manage, and Retain Your Experts

During this session, we will discuss management of Subject Matter Experts (SMEs) throughout the test development process. We'll begin by discussing SME recruitment, then we'll talk about various ways to train and evaluate your SMEs. We'll provide examples of how organizations have historically maintained SME engagement, and how engagement has been impacted in the past two years as many organizations have transitioned to either all virtual or hybrid meetings. Lastly, we'll discuss how building lasting relationships with SMEs has led to greater retention.

Speakers:
Adrienne Cadle, Vice President, Credentialing, Professional Testing
Cornelia Springer, Exam Director, Council for Interior Design Qualification (CIDQ)

Originally presented: February 2023