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Don Mercer, Consumers Council of Canada
Is there Too Much “Self” in Self-Regulation

• Whose interests are really being served?
  
• How does “the public interest” relate to the end consumer?
  
• How is the end consumer protected through self-regulation?

Deanna Williams, Ontario College of Pharmacists
Self-Regulation: A Privilege Not A Right

• Governance models – committee compositions, etc.
  
• Investigation of complaints and adjudication of discipline matters
  
• Public interest does not necessarily equal consumer interest

David Christian, SC Dept. of Labor, Licensing and Regulation

Alternatives to Self-Regulation: Is the State the Answer?

• Methods / models of state regulation – autonomous, gov’t agency, semi-autonomous
  
• Issues of independence
  
• Funding issues – taxpayer perspectives
  
• Centralization – one stop shopping for the public
  

• Consumer Rights
  
• Service Provider Obligations
  
• Consumer Remedies and Powers of the Director/Minister
  

• Limitations in existing professional regulatory legislation that prevent powers similar to CPA
  
• Do the regulators have the stomach to take on consumer protection powers?
  

• Murder, abuse and clinical tragedy as catalysts for regulatory reform