CLEAR Webinar: Share the Data: How the CA Department of Consumer Affairs Improved Services and Created Process Efficiencies Through Open Data

  • 12 Dec 2019
  • 6:00 PM - 7:00 PM
  • Via Webinar: at your desk! (6:00 P.M. Eastern)


(depends on selected options)

Base fee:
  • If you are unable to select the member price and believe you or your organization is a member, please contact Nicolle Harkness at to be added to a membership bundle.


The California Department of Consumer Affairs’ (DCA) mission is to protect Californians by providing a safe and fair marketplace through oversight, enforcement, and licensure of professions. To effectively carry out its mission, it collects a lot of data. DCA has over 3.5 million licensees, adds an additional 280,000 licensees per year, and processes over 80,000 consumer complaints per year. A variety of constituents and stakeholders have had an interest in this data for many years, and recently, through an investment in new technology and a commitment to data sharing and transparency, CA DCA has improved the quality and efficiency of the services it provides.


Jason Piccione, Chief Information Officer, California Department of Consumer Affairs

Sean O’Connor, Chief, Project Delivery and Administrative Services, California Department of Consumer Affairs

Mischa Matsunami, Reports and Data Governance Supervisor, California Department of Consumer Affairs

The webinar will take place

December 12, 2019 (US and Canada):

6:00 - 7:00 pm Eastern Standard Time

5:00 – 6:00 pm Central Standard Time

4:00 – 5:00 pm Mountain Standard Time

3:00 – 4:00 pm Pacific Standard Time

2:00 – 3:00 pm Alaska Standard Time

7:00 – 8:00 pm Atlantic Standard Time

December 13, 2019 (Australia and New Zealand):

7:00 - 8:00 am AWST

9:30 - 10:30 am ACDT

10:00 - 11:00 am AEDT

12:00 noon - 1:00 pm NZDT

Offerings are presented through web-based PowerPoint and audio, allowing attendees to participate and ask questions from their office or conference room.  Your registration fee entitles you to one login connection to the webinar (one registration = one login from a single computer).  You can set up a computer and speakers in your conference room and have multiple attendees all in the same room for one registration fee.  If attendees will be logging in individually from their own offices and computers, you will need to register each individual separately at the full registration fee.  You may not share the login link with others at your organization. Additional logins that were not registered will be invoiced for the full registration fee.  Attendees receive a copy of the PowerPoint presentation after the webinar.  Webinar attendees can also choose to purchase the webinar recording at a discounted rate when registering.

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