Communication Skills

  • 06 Apr 2100
  • Virtual - at your desktop

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The ability to communicate effectively is a key component to being a successful investigator.  Effective communication involves conveying your thoughts and positions to others as clearly, concisely, and unambiguously as possible and in turn receiving information that others are providing to you with as little distortion and misunderstanding as possible. Good communication skills can serve to improve operational efficiency and productivity in the workplace and increase the confidence level of employees.  On the other hand, poor communication skills may cause message misinterpretation or misunderstanding and lead to roadblocks in getting desired information.

This webinar offering will introduce participants to key components for effective communication including preparation and delivery techniques, use of language and physicality to get your point across, listening skills, and the use of presentation aids.


Presenter:
Amigo Wade is the Prinicipal Attorney for the Virginia Division of Legislative Services.  He serves as legal counsel to the committee on General Laws of the Virginia Senate and to the Committee on Appropriations of the Virginia House of Delegates.  Prior to this, Amigo served as Assistant Director for Investigations and Assistant Director for Adjudication for the Virginia Department of Professional and Occupational Regulation.  Amigo received his BA from Cornell University and his JD from Washington College of Law, American University.  He has been an instructor with CLEAR's NCIT program since 1992.

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