Remediation as an Alternative to Discipline

  • 06 Apr 2100
  • Virtual - at your desktop


This presentation will demonstrate how integrating remediation responses into regulatory processes can provide an effective alternative to disciplinary action, particularly when the root cause of the issue is competency based.  The presentation will demonstrate and expand upon the philosophy of competency assurance based solutions as a meaningful way to regulate in the public interest.  It will also demonstrate how collaboration between the member and the regulatory body builds trust within the relationship.  Participants will learn how to set up processes that allow for effective internal collaboration between the regulator’s continuing competence programs and the enforcement function.

Claudia Skolnik has been the Manager of Investigations and Resolutions at the Ontario College of Pharmacists since July of 2001. In this role, she oversees approximately 200 investigations a year. Claudia also directs the College’s Discipline program and oversees the College’s incapacity proceedings which deal with inquiries into the health of pharmacists who may be incapacitated and their monitoring in the workplace. She has developed various Alternative Resolution processes in all areas of the department activities.  Claudia obtained her Bachelors of Laws from the London School of Economics and Political Science in London, England in 1989 and from the Dalhousie Law School in Halifax, Nova Scotia in 1990. In November of 2001, Claudia obtained her Master of Laws, in Alternative Dispute Resolution.

Sandra Winkelbauer has a Bachelor of Science in Pharmacy and a Certificate in Adult Training and Education.  She has experience as both a hospital and community pharmacist.  In addition, she has worked as a drug information pharmacist and as the Director of Education at the Ontario Pharmacists' Association.  Currently, she is the Manager, Continuing Competency Programs at the Ontario College of Pharmacists.

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