CLEAR partners with Australian Health Practitioner 
Regulation Agency for nationwide investigator training

CLEAR Learning programs, particularly the National Certified Investigator & Inspector Training, form the basis of training and education for many regulatory organizations throughout North America. In fact, over 19,000 investigators and Inspectors have attended the three-day, hands-on NCIT programs since their inception in 1984. The training provides investigation and inspection techniques and procedures specific to the regulatory arena, but the positive impact of the program has been primarily in the U.S. and Canada. Beginning this year, the Australian Health Practitioner Regulation Agency has partnered with CLEAR to use the NCIT curriculum as the basis for training for all their investigators, marking a significant step toward enhancing best practices in regulation on a global scale.

AHPRA CEO Martin Fletcher reflected, “Regulation in Australia is unique in that it is a single scheme, across all Australian states and territories with some variations and includes the regulation of all 14 registered health professions. The training was, therefore, vitally important and was rolled out as part of our work to further strengthen consistency and performance in managing complaints about registered health practitioners across jurisdictions.” The opportunity to build upon an existing, successful training framework and implement a standard training foundation for all investigators reflects AHPRA’s dedication to ensuring public protection is at the core of all of its activities nationwide.

Regulatory models vary widely around the world and it was a true partnership between AHPRA and CLEAR to adapt the curriculum to the national law and specific regulatory framework applied to the health professions in Australia. Caroline Cotton, AHPRA national training consultant added, “We worked in partnership with CLEAR to tailor the programs, which meant that our investigators received local and relevant content, as well as international best practice. After the first two training programs, ongoing training programs will be rolled out for all new AHPRA investigators, which will be led by trained AHPRA staff members. This aims to ensure everyone working in this area has received the core training on how we manage investigations at AHPRA.”

CLEAR executive director Adam Parfitt remarked, "CLEAR is delighted to be partnering with AHPRA in this important initiative to offer its programming in Australia. While local context may differ, the program's core content is directly applicable across borders and regulated professions alike." The project has demonstrated one of the essential values CLEAR holds dear: that the tools and techniques which lead to effective regulatory investigations apply regardless of the profession or jurisdiction and that there is much to be learned from fellow regulators around the world.

For more information about CLEAR Learning educational and training programs or customizing regulatory education for your organization, please contact Molly Marsh at

Photos by Anthony Roberts.

Photos by Anthony Roberts

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