Day One

Module I: Regulatory Leadership                                                       

8:00 a.m. – 8:30 a.m.                      Registration

8:30 a.m. – 9:00 a.m.                      Welcome/Introduction/Icebreaker

9:00 a.m. – 9:15 a.m.                      I. Leadership Defined

9:15 a.m. – 10:00 a.m.                    II. The Leadership/Emotional Intelligence Connection

10:00 a.m. – 10:15 a.m.                  Break

10:15 a.m. – 11:00 a.m.                  II. The Leadership/Emotional Intelligence Connection cont.

11:00 a.m. – 11:45 a.m.                  III. Characteristics of Regulatory Leadership

11:45 a.m. – 1:15 p.m.                    Lunch

1:15 p.m. – 2:30 p.m.                      IV. Styles and Types of Leadership

2:30 p.m. – 3:00 p.m.                      V. Power and Social Influence

3:00 p.m. – 3:15 p.m.                      Break

3:15 p.m. – 4:00 p.m.                      VI. Problematic Leadership Practices

4:00 p.m. – 4:15 p.m.                      VII. Wrap-up/Evaluation/Segue

Day Two

Module II: Organizational Culture and Change                                                

8:30 a.m. – 9:00 a.m.                      I. Introduction: The Organizational Structure

9:00 a.m. – 9:30 a.m.                      II. Organizational Culture

9:30 a.m. – 10:15 a.m.                    III. Organizational Effectiveness

10:15 a.m. – 10:30 a.m.                  Break

10:30 a.m. – 11:00 a.m.                  IV. Introduction to Challenge of Change

11:00 a.m. – 11:30 a.m.                  V. Modeling Change

11:30 a.m. – 11:45 a.m.                  VI. Wrap-up/Evaluation/Segue

11:45 – 1:15 p.m.                            Lunch (on your own)

Module III: Creating a Positive Regulatory Public Relations Program

1:15 p.m. – 2:00 p.m.                      I. Introduction

2:00 p.m. – 2:30 p.m.                      II. How to Identify and Properly Deliver the Message

2:30 p.m. – 3:00 p.m.                      III. Identifying Messages You Want the Public to Receive

3:00 p.m. – 3:15 p.m.                      Break

3:15 p.m. – 3:45 p.m.                      IV. Identifying the Medium to Carry Out Your Strategy

3:45 p.m. – 4:30 p.m.                       V. Combining the Medium and the Message

4:30 p.m. – 4:45 p.m.                       VI. Wrap-up/Evaluation/Segue

                                                                                                                            

Day Three

Module IV: Creating Appropriate Relationships / Art of Negotiation

8:30 a.m. – 10:00 a.m.                    I. Creating Appropriate Relationships with Stakeholders

10:00 a.m. – 10:15 a.m.                  Break

10:15 a.m. – 11:30 a.m.                  II. Building/Maintaining Relationships with Elected Officials

11:30 a.m. – 1:00 p.m.                    Lunch (on your own)

1:00 p.m. – 2:15 p.m.                      III. Art of Negotiation

2:15 p.m. – 2:30 p.m.                      Break

2:30 p.m. – 3:45 p.m.                      III. Art of Negotiation cont.

3:45 p.m. – 4:15 p.m.                      IV. Wrap-up/Evaluations